We are an independent retailer and are not affiliated with, endorsed by, or sponsored by Pop Mart or any of its associated brands or creators. All Pop Mart products sold on this website are 100% authentic and legally purchased through authorized retail or wholesale sources.
All trademarks, product names, logos, and character images are the property of their respective owners and are used for identification purposes only.
We take pride in offering 100% authentic Pop Mart products, purchased directly from official sources such as Pop Mart PopNow. Please read our return policy carefully before purchasing.
All sales are final. We do not accept returns, refunds, or exchanges.
Because our items are factory-sealed collectibles, we are unable to open, inspect, or guarantee the internal condition of the product beyond its original packaging. By purchasing, you acknowledge and agree to the following:
Items are sold as-is, in sealed condition as received from Pop Mart.
We cannot offer refunds or exchanges for issues related to manufacturing defects, minor packaging imperfections, or buyer's remorse.
If an item arrives damaged in transit (e.g., crushed box), please contact us within 48 hours with photos, and we will assist you in filing a claim with the shipping carrier if applicable.
We encourage all customers to review product details carefully and reach out with any questions before placing an order.
Thank you for your understanding and support of small resellers!
